Terms & Conditions

1Website Use

You may use the website only for lawful purposes and to learn about, request, or manage BLS-PRO services. You may not interfere with the website, attempt unauthorized access, introduce malicious code, scrape the website in an abusive manner, impersonate another person, or use the website to violate another person’s rights.

2Estimates and Service Agreements

Website descriptions and estimate requests are invitations to discuss services and are not binding offers. Scope, price, timing, materials, frequency, and other project details are established by the estimate or service agreement accepted by BLS-PRO and the customer.

Changes to the agreed scope may require a revised estimate or additional charges.

3Scheduling, Weather, and Access

Landscaping work depends on weather, ground conditions, material availability, staffing, equipment, site access, and events beyond our reasonable control. Scheduled dates and arrival windows are estimates unless we expressly agree otherwise in writing. We may delay, reschedule, pause, or modify work when conditions are unsafe or unsuitable.

Customers must provide safe and reasonable access to the work area and disclose known hazards, hidden utilities, irrigation components, pets, gates, access codes, boundary concerns, or special site restrictions before work begins.

4Customer Responsibilities

• Provide accurate contact, property, service, and billing information.
• Obtain any approvals, permissions, association approvals, or permits assigned to the customer under the applicable estimate or agreement.
• Secure pets, people, fragile items, vehicles, and movable property away from work areas when reasonably requested.
• Review completed work promptly and notify BLS-PRO of concerns within the period stated in the applicable estimate, agreement, or invoice.

5Pricing, Payment, Cancellation, and Refunds

Prices, deposits, payment schedules, late charges, cancellation terms, and any refund or credit terms are stated in the applicable estimate, service agreement, invoice, or other written communication.

Unless BLS-PRO agrees otherwise in writing, customers must pay all undisputed amounts when due. Recurring services may continue until canceled according to the applicable service agreement.

6Communications

When you give us your contact information, you authorize BLS-PRO to contact you about your inquiry, estimate, account, scheduled work, completed work, invoices, or customer-service needs using the contact methods you provide, subject to applicable law and your communication preferences.

7SMS/MMS Messaging Terms

BLS-PRO Service Notifications

Customers who opt in may receive low-volume service-related text messages, including appointment confirmations, mowing schedule changes, weather or rain-delay notices, rescheduling messages, service updates, invoice reminders, and customer-support replies.

Opt-in: You may opt in through an unchecked website checkbox, by texting an authorized keyword when offered, or by giving clear verbal consent to an authorized BLS-PRO representative. Consent is not a condition of purchase.

Frequency: Message frequency varies based on your services and interactions with us.

Charges: Message and data rates may apply. Your wireless carrier’s terms and charges govern your mobile service.

Opt-out: Reply STOP to cancel. We may send one final message confirming your opt-out.

Help: Reply HELP, call (703) 855-5405, or visit https://bls-pro.com/contact-us/.

Carrier responsibility: Wireless carriers are not liable for delayed or undelivered messages. Delivery is subject to network availability and is not guaranteed.

Privacy: Our handling of personal and mobile information is described at https://bls-pro.com/privacy-policy/.

8Intellectual Property

The website and its text, graphics, photographs, logos, layout, and other content are owned by or licensed to BLS-PRO and are protected by applicable intellectual-property laws.

You may view and print reasonable portions for personal, noncommercial use, but may not copy, republish, sell, or exploit website content without permission.

9Third-Party Services and Links

The website may use or link to third-party services, such as maps, payment services, scheduling platforms, social media, or customer-management tools. Those services are governed by their own terms and policies. BLS-PRO does not control and is not responsible for third-party websites or services.

10Website Disclaimer

The website and its general content are provided on an “as is” and “as available” basis. To the fullest extent permitted by law, BLS-PRO disclaims implied warranties relating to the website, including merchantability, fitness for a particular purpose, and non-infringement.

This disclaimer does not replace any express warranty included in an accepted estimate or service agreement and does not limit rights that cannot lawfully be waived.

11Limitation of Liability

To the fullest extent permitted by law, BLS-PRO will not be liable for indirect, incidental, special, exemplary, punitive, or consequential damages arising from use of the website.

Liability relating to landscaping or other paid services is governed by the applicable estimate or service agreement. Nothing in these Terms excludes liability that cannot legally be excluded.

12Governing Law

These Terms are governed by the laws of the Commonwealth of Virginia, without regard to conflict-of-law principles. Any dispute will be handled in a court with jurisdiction over the parties and subject matter, unless an applicable service agreement requires a different lawful process.

13Changes to These Terms

We may revise these Terms from time to time. The revised Terms will be posted on this page with an updated effective date. Changes apply prospectively unless otherwise stated or required by law.

14Severability and Entire Agreement

If any provision of these Terms is found unenforceable, the remaining provisions remain in effect. These Terms, together with the Privacy Policy and any applicable estimate, service agreement, or invoice, form the agreement governing the relevant website use or services.